Client Background
Our client is a fast-growing B2B SaaS company offering cloud-based workflow automation tools for enterprise clients in North America and Europe. With a rapidly expanding user base, they were looking to optimize their sales funnel and reduce wasted marketing spend.
Business Challenge
The client’s marketing and sales teams faced challenges identifying high-intent leads early in the funnel. Their existing lead scoring system was manual and based on basic demographic filters, leading to
- Sales teams spending time on low-quality leads.
- Missed opportunities with high-value prospects.
- Inefficient allocation of marketing budgets.
The goal was to implement an AI-powered predictive lead scoring system capable of:
- Analyzing behavioral patterns, engagement levels, and purchase history.
- Predicting which leads were most likely to convert.
- Aligning marketing campaigns with sales priorities in real time.
Enjara Business Solutions Approach
Data Consolidation & Model Training
We integrated CRM, email marketing, and website analytics data into a unified data lake. Our AI engineers developed a predictive scoring model using machine learning algorithms, trained on historical conversion data and customer interactions.
Lead Prioritization Dashboard
We built a real-time dashboard that scored and ranked leads based on their likelihood to convert. The system automatically synced with the sales CRM, updating lead status dynamically.
Sales & Marketing Alignment
Automated workflows were introduced to trigger personalized outreach from marketing and sales teams when a lead crossed a certain score threshold. This ensured timely and relevant engagement.
Specialized Consulting Services
- AI strategy and lead management framework design.
- Integration of AI tools with existing SaaS platforms.
- Ongoing model refinement for higher accuracy.
Value Delivered
- Increased sales conversion rates by 44% in six months.
- Reduced time spent on low-quality leads by 60%.
- Improved marketing ROI by reallocating budgets to high-intent prospects.
- Delivered a scalable predictive analytics system integrated with the client’s existing sales workflow.